Privacy policy

1.Basic information

This Privacy Policy (hereinafter: the Policy) describes what personal information we collect, how we process it and for what purposes we use it, as well as your rights related to your information.

Privatna specijalistička ordinacija za ortodonciju Reljanović Protega Domina, Đorđićeva 10, 10000 Zagreb, OIB 92970829723 (hereinafter: “Reljanović Protega Ordinacija.” Or “we”) processes personal data of users of its services and visitors of the site in accordance with current regulations governing the protection of personal data (General Data Protection Regulation 2016/679).

We respect your privacy and process personal data fairly and lawfully, solely on the basis of valid legal grounds, that is, in accordance with your consent to the processing.


2.Processing of personal data


Access to the website

Access to the website is free and does not require registration.



If you contact us with your queries, the information you provide us is processed solely to provide the information you require. After answering your inquiry, we will delete the submitted information.


3.Protection of personal data

We collect personal information collected with the mandatory application of appropriate legal, technical and organizational security measures to prevent any unauthorized processing of data. Access to your personal information is limited to those employees who need this information in the provision of our services. We continually educate our employees on the importance of confidentiality and the protection of privacy and protection of your information. We collect only those data that are necessary for the subject processing and do not store it for longer than is necessary, that is, determined by legal regulations.


4.Your rights

You may request information from us at any time about the processing of your personal information and claim the following rights:

  • the right to access information relating to you
  • correcting or supplementing your personal information so that it is always accurate
  • deletion of personal data (unless there are reasonable grounds for keeping the data)
  • restricting the processing of personal data
  • Withdrawal of data processing consent

If you believe that any of your rights have been violated, you can file a complaint with the Personal Data Protection Agency at:

Martićeva 14, HR – 10 000 Zagreb, email:


5.Contact for protection of personal information

Requests, complaints or inquiries regarding the processing and protection of personal data can be sent to the email address

In accordance with the applicable legal regulations governing the protection of personal data, each request / request will be resolved as soon as possible and within 30 days of receiving it at the latest. When contacting and placing these requests, we will make reasonable efforts to confirm your identity and prevent unauthorized processing personal information.


Personal Data Protection Manager

Privatna specijalistička ordinacija za ortodonciju Reljanović Protega Domina

Đorđićeva 10, 10000 Zagreb

tel. 01/4817 301

fax. 01/4817 302


6.Privacy Policy of Other Third Party Sites / Third Parties

You can find links to other websites or portals on this page. The privacy policies of these portals may be different from these Rules.

We therefore ask you to familiarize yourself with the rules on personal data protection that apply on the pages of another portal or social network or by third parties.

In the event of changes to these Policies, we will notify you on this page and update the date of the privacy policy change below as follows.

This Policy was last modified on 5/25/2018.


HTTP Cookies


Terms of Use of Cookies

Your first use of the Website means that you are fully aware of these Terms, that you are clear and agree to them. If you do not agree with them, please do not access the site and use its contents. If you have any questions or concerns regarding the Terms of Use, please contact our email address:

We reserve the right to change the look and content of the site and the Terms of Use, so please check back periodically for any changes you may make. We will consider that your subsequent use of the Site constitutes your acceptance of any changes that may be made.

Cookies are miniature files that are stored on a computer or mobile device when we visit a website. Cookies allow the website to “remember” the activities or settings of visitors from previous visits so that they can be automatically applied at the next visit. This way the website already “knows” that you have been here before and in some cases adjusts what you see on the screen. Cookies are most commonly used to remember user specific preferences, to help input information that has already been entered during previous visits. uses the so-called cookies – a set of data that serves as your anonymous individual identifier, by sending the site to your browser and storing it on your computer. Cookies are used to function all the features of the site and provide a better user experience.

We also divide cookies into first-party and third-party cookies. First-party cookies come from the site you are on, while third-party cookies come from ads or through external services from other sites. First-party cookies are used, in addition to the proper functioning of web pages, for statistical monitoring of web site activity. Information collected for this purpose includes the user’s IP address, browser, language, operating system information and other standard statistics that are collected and analyzed exclusively in anonymous and mass formats. Third-party cookies are most commonly used by advertising networks to analyze user behavior on various websites. The purpose of the analysis is to profile users by demographics, interests, etc. – most commonly used for advertising purposes.


How do cookies actually work?

Cookies store information in the form of “key” and “value” pairs within text files.

When accessing the site, cookies identify the parameters of the browser, but not the users themselves.

If you do not agree to the use of cookies, you can easily delete (or prevent) them from your computer using the browser settings you use. More information about managing cookies is available on the browser pages you use or at

Because the purpose of cookies is to improve and maximize the user experience of using our site and its processes to the fullest extent of their functionality, please note that preventing or deleting cookies may disable the features of the site or cause your browser to function differently and appear.



The website uses the Google Analytics tool for statistical monitoring of user activity. User activity is monitored to ensure that the website functions properly and to improve the site and improve the user experience. Google Analytics does not allow user identification, although it does handle some types of private information such as IP address. This is achieved through data aggregation and anonymization techniques such as IP masking.

Detailed information about this service and the cookies it uses, as well as users’ ability to regulate their own activity tracking, is available at:

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